Contact Luminvara

Based in Joensuu, Ready to Help

Luminvara is a Finnish bag brand, and everything we do — from crafting our products to answering your questions — runs through our home base in Joensuu. If you need something, we're only a message away.

We built this brand on quality and design people can rely on. That same standard applies to how we treat you once you've placed an order.

Where We're Based

We split our operations across two Joensuu addresses to keep things running efficiently:

Business Address: Peltolankatu 5 D 65, 80220 Joensuu, Finland (view on map)
Warehouse & Return Address: Kauppakatu 28, 80100 Joensuu, Finland (view on map)

Registered Business (Masud Trading)
Business ID: 3417453-5

How to Reach Us

Make It Quick for Us to Help You

A faster resolution starts with a clear message. When you write in, try to include:

1. Your name
2. Your order number (if it's order-related)
3. What you need — the more specific, the better

Where We Can Step In

• Tracking a package that's already on the way to you
• Returns and exchanges, start to finish
• Product questions — materials, sizing, how a bag will hold up day to day
• Anything else about who we are or what we make

Send us a message — we'd genuinely like to hear from you.